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Compatibility: | Endless Archive (9.2.5) base-game patch (9.1.5) Necrom (9.0.0) Scribes of Fate (8.3.5) Firesong (8.2.5) Lost Depths (8.1.5) High Isle (8.0.0) |
Updated: | 10/19/23 09:36 AM |
Created: | 10/19/23 08:16 AM |
Monthly downloads: | 113 |
Total downloads: | 950 |
Favorites: | 1 |
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File Name |
Version |
Size |
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Date |
3.0.2 Safe Spee |
14kB |
AmandaLubyk |
10/19/23 09:00 AM |
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Dr_Z |
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Re: Re: Re: FYI - still flagged
I do appreciate the suggestion though, it is a good idea. Before I make any additional changes to the add-on, I want to hear from ZeniMax about their parameters. Guild leaders and officers should be able to send mail to guild members, to communicate the details of upcoming events, without fearing social bans. Currently the options are:
MotD lacks because there is typically so much information contained in it. Many users struggle to be able to tell what has changed. They just want to see what is new. Guild-wide mail messages annoy some members, though we have never had a member ask us to stop sending them mail or say they are leaving because of it. Discord is fantastic, but many people will not use it for one reason or another. This leaves us with having to use all 3 to be able to reach the most members. If ZeniMax would simply highlight changed information in the MotD, I believe it would become a viable option. Also, it is much overdue to have the ability for leadership and officers to be able to send messages. For example, if people in our trade guild have not paid monthly dues (or sold the level where dues are not needed), we assign them an at-risk rank - meaning they are to be kicked if not resolved. It would be nice to have guild rank officers be able to mail the members in that rank with a message notifying them. GodSend enables this, however, the unwarranted social bans have just gotten out of hand lately. |
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AmandaLubyk |
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Re: Re: FYI - still flagged
a maybe easier solution would be too cross reference the @names before you send the mails, so you aren't spamming people with multiple mails in the first place.
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DakJaniels |
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Re: FYI - still flagged
In the past 10 days I also discovered that guild members can report the messages as spam. If more than one report is received on the same mail, it auto-bans the sender until they contact customer service. Something in the past month or so has changed with their auto-ban system, because I had been sending the same types of mail messages out en mass to both guilds for a very long time 1-2x per week and I also received a ban. When I got my ban cleared, the message they sent me said, "we have made a minor adjustment on your account" - which, I can only assume, marks me as a legitimate human player in a guild officer position - I have not had problem since. The worst thing is that ZOS does not announce increased system filters and warn people that if they cannot talk/mail/trade/etc... (social banned) to contact customer service. Instead, we get nothing. This infuriates me. A solution would be to create an ESO Add-on Dev Program, have add-on devs sign a NDA, and provide to them the information transparently so we can guide users the appropriate way when they encounter things like this. For now, I can only encourage you to send in a ticket. Report a bug, say you are muted, cannot trade, are unable to send mail for # of days, and need their assistance to get that fixed... short, sweet, and to-the-point. I hope that helps.
Last edited by AmandaLubyk : 10/31/23 at 11:54 PM.
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AmandaLubyk |
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FYI - still flagged
First of all: I really appreciate this update! I noticed it was a LOT slower than the other one. That is fantastic.
An FYI however, I was still flagged by the system for a social ban. I'm a unique siltation as we have a family of 3 sibling guilds in game and so over the course of an evening, I sent out mails to all 3 guilds (350+ mails each guild) and now today I've been muted in game. So I would still urge caution if using for multiple guilds, maybe sending them out on different days or more hours apart? I'm not sure what the criteria was, is it a number in addition to the time between mails. |
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LadyVonde |
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