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07/24/24, 11:55 PM   #1
Calatis
Join Date: Apr 2022
Posts: 3
<inion unable to connect to the internet

hi there,

if this post is in the wrong section, feel free to move it to the correct section

I've been using Minion fine for over 2 years, close to 3 years

just recently, in the last 2-3 months, from May to July, the Minion has been unable to connect to the internet, with this error message:

"Minion is unable to connect to the internet. Please check your firewall, security & proxy settings. Please visit our Help & Support page for additional information."

this is very odd, since I do have internet, I don't use any firewall, except the default that comes with Windows 10, I made no change in the settings of the firewall or proxy, everything is as it's always been for me, yet recently something is preventing Minion to work properly as intended.

Because of this issue, I've stopped using Minion, but it's sad, as it's a great mods management tool to use and I'd like to continue to use it, which is why I'm posting this cry for help here.

I could do simple steps of troubleshooting, but I'm not really sure what should I do.

I don't have access to the network settings or the router, but then again, I never did, I never needed it and it was working fine in the past.

If someone can give me some pointers, I'll try to do it, if it's not very complicated and time-consuming.

Thank you
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07/25/24, 12:17 AM   #2
BR50Kab
Join Date: Jul 2024
Posts: 1
same problem here with the windows client

However the java client just works fine, try that one

*edit* the jave version was fine yesterday but stopped working also, i only get a little black box opening
what did work in the past is reinstall and launch every time you want to use Minion (windows)

**edit**
reinstalling doesnt work either now, it is looking for the jrm ??????

Last edited by BR50Kab : 07/25/24 at 12:44 AM.
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07/25/24, 01:58 AM   #3
Baertram
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>If someone can give me some pointers, I'll try to do it, if it's not very complicated and time-consuming.

All of your questions have been asked like 100 times already and you just need to use the search, and read (always check the top of forums before you post. About each forum here got sticky threads with information for most asked questions!):

a) Use the forum search in the Minion forum and search for "cannot connect" -> You should find plenty of similar posts if users asking the same and what the answers were


b) read the sticky thread named "Troubleshooting guide" at the top of this forum here please


I bet it got to do with either your Minion version -> needs an update
Or with your firewall and antivirus tools
Or with the java ip4 vs ip6 info (command line trick to change that, see sticky troubleshooting guide)
Or you are based in a country where your ISP blocks access to minion, try to reach the cdn website like described in the sticky troubleshooting guide
Or your VPN is blocking minion access

If that still does not help:
c) read the sticky thread named "If posting a bug report..." at the top of this forum here please

And post your Minion.log and xml files as asked for.

Last edited by Baertram : 07/25/24 at 02:01 AM.
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Today, 02:17 AM   #4
Calatis
Join Date: Apr 2022
Posts: 3
Originally Posted by Baertram View Post
>If someone can give me some pointers, I'll try to do it, if it's not very complicated and time-consuming.

All of your questions have been asked like 100 times already and you just need to use the search, and read (always check the top of forums before you post. About each forum here got sticky threads with information for most asked questions!):

a) Use the forum search in the Minion forum and search for "cannot connect" -> You should find plenty of similar posts if users asking the same and what the answers were


b) read the sticky thread named "Troubleshooting guide" at the top of this forum here please


I bet it got to do with either your Minion version -> needs an update
Or with your firewall and antivirus tools
Or with the java ip4 vs ip6 info (command line trick to change that, see sticky troubleshooting guide)
Or you are based in a country where your ISP blocks access to minion, try to reach the cdn website like described in the sticky troubleshooting guide
Or your VPN is blocking minion access

If that still does not help:
c) read the sticky thread named "If posting a bug report..." at the top of this forum here please

And post your Minion.log and xml files as asked for.
dear moderator, with all due respect for the hard work you put in every day here,

in my case, it's not what you bet...

I've been using minion for the last 2.5-3 years with the same firewall, the default Windows one, and no antivirus
I don't mess with ip4 vs ip6, it's the same as it was in the last 2-3 years
I'm based in the US, didn't move to any other country, since I started using minion, in the last 2-3 years
I'm not using a VPN, 'cause I don't need it, they can steal my minion details, I don't really care, it's a mod manager, not a finance manager
I do have the last version of the Minion, since when I try to update, it tells me that it's up to date

and I do have internet, I'm here, I'm in ESO where my minion is not working, so unless I'm missing something, I am still connected to the internet

I'll say it again, I've been using Minion for the last 2-3 years just fine, except in the last 3 months, it's not working anymore... I can easily give up on using it, if it's so complicated to get a direct answer from others smarter than me
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Today, 02:37 AM   #5
Baertram
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Well, with all respect: If you think you did not change anything (did you check your system log files and know what Microsoft did with Windows updates? I doubt you know the details what is happening in the background of your operating system, each day),
no software was installed, that does not mean nothing was changed!
You simply can't know what was done in the background, and telling us you did not change anything does not help here.

Please read the troubleshooting guide and check your firewall and antivirus (I bet you are using one, like "Windows Defender" at least? If not you might have other problems. It's not wise to use the internet without any Antivirus!) and allow Minion in there -> Explicitly.
The internet shows you how to add programs/apps to the whitelist/exclusion lists. 1 example here:
https://support.microsoft.com/en-us/...4-c301afe13b26


Please provide what I have asked for (my point c) ) and we can have a look at the files (minion.log and minion.xml).
If you do not want to provide them, and keep on going to say nothing was changed, we cannot do anything.
It's nothing about being smart, just reading our answer and attempts to help, and following them please to hep yourself ;-)

Last edited by Baertram : Today at 02:43 AM.
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